Yes! We proudly ship worldwide so lash artists everywhere can experience The Pretty Palace.

Orders are processed within 1–2 business days. Shipping times vary based on your location and the shipping method selected at checkout.

We're based in Wilmington, North Carolina. You can also shop select products at our lash supply vending machine inside Independence Mall.

Absolutely! Whether you're just starting your lash journey or you're an experienced artist, our products are designed to make lashing easier.

Yes! Local pickup is available for Wilmington customers. You'll receive pickup instructions after placing your order.

Due to the nature of our products and sanitation standards, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we will make it right.

Yes! We offer 1:1 professional lash training through The Pretty Palace Lash Institute. Visit our Training page for more information.